Privacy Policy

This Privacy Policy explains how Ben Towers (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit this website, submit an enquiry, or otherwise communicate with us.

We take your privacy seriously and aim to handle personal information fairly, transparently and securely.

This policy is intended to comply with applicable UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, as amended from time to time, including by the Data (Use and Access) Act 2025.

For the purposes of UK data protection law, Ben Towers is the data controller of the personal information described in this policy.

This means we are responsible for deciding why and how your personal information is used.

If you have a question about this policy, want to exercise a data protection right, or want to make a privacy complaint, you can contact us through the Book to Speak page on this website.

The personal information we collect depends on how you interact with the website.

Information you provide to us

If you submit the Book to Speak form or contact us in connection with an enquiry, we may collect:

• your name;
• email address;
• telephone number;
• company or organisation;
• job title or professional information, where provided;
• the nature of your enquiry;
• information about a proposed speaking engagement, advisory role, partnership or other opportunity;
• dates, locations, budgets or other information you choose to provide; and
• any other information contained in your message or subsequent correspondence with us.

Please only provide personal information that is relevant to your enquiry.

Technical information

When you access a website, certain technical information is transmitted as part of providing the service. Our website hosting, security and form providers may therefore process limited technical information such as:

• IP address;
• browser and device information;
• date and time of requests;
• pages or resources requested; and
• technical or security logs.

We do not use this website to build advertising profiles about visitors and, as at the date of this policy, we do not use analytics or advertising cookies to track visitors across the website.

Sensitive information

We do not intentionally request special category personal data, such as information about health, ethnicity, religion, political opinions, sexual orientation or trade union membership, through this website.

We also do not intentionally request information about criminal convictions or offences.

Please avoid including this type of information in an enquiry unless it is genuinely necessary.

We collect personal information primarily:

• directly from you, when you complete the Book to Speak form or communicate with us;
• through Tally, which provides the enquiry form used on the website;
• through subsequent correspondence, for example if we continue a conversation by email, telephone or another communication method; and
• in limited circumstances, from another person or organisation acting on your behalf, such as a colleague, speaker agency, event organiser or representative who introduces you to us.

We only use personal information where we have a lawful reason to do so.

We may use your information for the following purposes:

Where we rely on legitimate interests, this means we have a genuine business or operational reason to use the information and have considered that reason against your interests, rights and freedoms.

We do not use information submitted through the Book to Speak form to add you automatically to a general marketing or newsletter list.

We do not sell or rent your personal information.

The Book to Speak form is provided using Tally, a third-party form service operated by Tally BV.

When you submit the form, Tally processes the information contained in your submission on our behalf so that the form can be provided and your response can be stored and accessed.

For personal information contained in form responses, we act as the data controller and Tally acts as a data processor on our behalf.

Tally may use its own service providers and subprocessors to operate its platform. Its handling of information is also subject to its own privacy, security and data-processing terms.

We only share personal information where there is a legitimate reason to do so.

Depending on the circumstances, information may be shared with:

• Tally, for providing and storing form submissions;
• website hosting, IT, communications, storage or security providers that help us operate the website and manage enquiries;
• professional advisers such as lawyers, accountants or insurers where reasonably necessary;
• event organisers, agencies, partners or other parties where sharing is necessary to progress an enquiry and you would reasonably expect us to do so;
• regulators, courts, law enforcement bodies or other authorities where disclosure is required or permitted by law; and
• another organisation in connection with a genuine restructuring, transfer or sale of relevant business activities, where applicable.

Service providers acting on our behalf are only permitted to process personal information for the relevant purpose and subject to appropriate obligations.

We do not sell your personal information or provide it to third parties so that they can independently market unrelated products or services to you.

Some of the technology and service providers involved in operating a website may be based outside the United Kingdom or may use infrastructure located in other countries.

Tally is based in Belgium and states that Tally form data is stored in Europe.

Where personal information is transferred outside the UK, we take reasonable steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are in place where required.

We do not currently use analytics, advertising or behavioural-tracking cookies on this website.

Third-party services embedded within the website, including the Tally form, may use cookies or similar technologies where necessary to provide their functionality, maintain security or prevent abuse.

If we introduce analytics, advertising or other non-essential cookies in the future, we will update the information provided on this website and request consent where required by law.

We do not keep personal information for longer than we reasonably need it.

As a general rule, information relating to an enquiry that does not result in an ongoing engagement will be retained for up to 24 months after our last meaningful contact with you, unless there is a good reason to keep it for longer.

If an enquiry develops into a speaking engagement, advisory relationship, partnership or other commercial relationship, relevant records may be retained for longer where necessary for:

• managing that relationship;
• accounting and tax requirements;
• contractual records;
• insurance purposes;
• resolving disputes; or
• establishing, exercising or defending legal claims.

Technical and security information may be kept for shorter periods in accordance with the retention practices of the relevant service provider.

When information is no longer required, we will delete or anonymise it where reasonably practicable.

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

Access to personal information is limited to people and service providers who have a legitimate reason to access it.

No website, online service or method of electronic transmission can be guaranteed to be completely secure, so we cannot promise absolute security. We nevertheless take reasonable steps appropriate to the nature of the information we process.

Depending on the circumstances and the lawful basis on which your information is processed, UK data protection law may give you the right to:

• Access — ask for confirmation of whether we hold personal information about you and request a copy of it;
• Correction — ask us to correct inaccurate or incomplete personal information;
• Erasure — ask us to delete your personal information in certain circumstances;
• Restriction — ask us to restrict how we use your information in certain circumstances;
• Object — object to certain processing, particularly where we rely on legitimate interests;
• Data portability — ask to receive certain information in a structured, commonly used and machine-readable format where the right applies;
• Withdraw consent — where we rely on your consent, withdraw that consent at any time; and
• Complain — raise a concern about the way we collect or use your personal information.

These rights are not absolute and may not apply in every situation. For example, we may sometimes need to retain information to meet a legal obligation or establish or defend a legal claim.

You will not normally have to pay a fee to exercise your rights.

To make a request, contact us through the Book to Speak page and make clear that your message relates to a privacy or data protection request.

We may need to ask for reasonable information to confirm your identity before acting on a request.

If you have concerns about the way we have handled your personal information, please contact us through the Book to Speak page and state that your message is a data protection complaint.

We will take reasonable steps to investigate your complaint, acknowledge it within the period required by applicable law, and respond without undue delay.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

We would welcome the opportunity to address your concerns directly, but your right to contact the ICO is not affected.

We do not use personal information submitted through this website to make decisions about you solely by automated means that produce legal or similarly significant effects.

We do not use your Book to Speak submission for behavioural advertising or profiling.

This website is intended primarily for people making professional, business or speaking-related enquiries and is not specifically directed at children.

We do not knowingly use the website to collect personal information from children for marketing purposes.

This website contains links to third-party websites and services, including social media platforms, speaker agencies, charities and other organisations.

Following one of these links may allow the relevant third party to collect information about you in accordance with its own privacy practices.

We do not control those third-party websites and this Privacy Policy does not apply to them. We encourage you to review the privacy information provided by any external website before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to:

• this website;
• the services we use;
• the way we handle personal information; or
• applicable law and regulatory guidance.

When we make changes, we will publish the updated policy on this page and change the “Last updated” date at the top.

Where a change materially affects how we use personal information already collected, we will take appropriate steps to bring the change to the attention of affected individuals where required.

If you have a question about this Privacy Policy, want to exercise one of your data protection rights, or want to make a complaint about how your information has been handled, please contact us through the Book to Speak page on this website.

Please include enough information for us to understand and respond to your request.